Epson Error Code 0x97 is a kind of warning that happens in your Epson printer when you encounter some kind of internal hardware problem. This error is caused for different reasons, such as motherboard failure or failure of some other internal component.
If you still have a warranty provided by your printer, contact their customer service to run through the error with you. Call: Help Number, then ask them for some corrections to guide you. Why give yourself a call then run the fixes? And you can simply opt to ask for a substitute when the customer service fails to address the issue. Epson Error Code 0x97 is a hardware problem and you could conclude that your printer is effectively dead. They send replacement printers to make the most of your warranty.